The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 623 |
| Houston, TX | 496 |
| Philadelphia, PA | 288 |
| Washington, D.C., DC | 251 |
| Seattle, WA | 212 |
| Atlanta, GA | 211 |
| Denver, CO | 200 |
| Salt Lake City, UT | 185 |
| Detroit, MI | 149 |
| San Francisco, CA | 137 |
| Sacramento, CA | 132 |
| Indianapolis, IN | 127 |
| Miami, FL | 122 |
| Brooklyn, NY | 120 |
| Portland, OR | 116 |
| Orlando, FL | 115 |
| Minneapolis, MN | 114 |
| Boston, MA | 108 |
| Pittsburgh, PA | 83 |
| Jacksonville, FL | 76 |
| Oakland, CA | 70 |
| Tampa, FL | 65 |
| Baltimore, MD | 64 |
| New York City, NY | 63 |
| Charlotte, NC | 48 |
| Nashville, TN | 43 |
| San Jose, CA | 40 |
| Birmingham, AL | 40 |
| Reno, NV | 39 |
| Dallas, TX | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Eazy (@eazy__baby) reported @ATT how is this service possibly worse than Xfinity? I might as well go to metro pcs or something
- Guns Gelato is my Soprano's name (@fibonacci_1019) reported
Sidenote: some of the most important tv I'll ever watch in my life & Xfinity sucks so bad, I'll never know what's being said. It's glitchy and constantly cutting out.@Xfinity
- AmericaAdrift (@larry_author) reported
Comcast interrupted coverage with a test of the emergency warning system. Interesting timing.
- Eddy Mauri (@emauri0228) reported
@Xfinity we have been having major issues with our wifi. Our phones are slow the moment we enter our house, our streaming services take forever to load, laptops can’t connect to websites. We really need the#is taken care of.
- Dr Ellen Ripley 🌼🌊🌈💉 #FDJT #1619Project #DC51 (@TrumpIsTheEnemy) reported
HOLY FCK crybabies @comcast just interrupted hearing coverage to issue a test of the Emergency Alert System
- Peter G. Goral (@ArtsandClouds) reported
@ckimbrechin @comcast @Xfinity What a pile of crap...as a virtual business myself, I know your frustrations. And their only solution is that you go to Starbucks...that's rich!
- marinda (@mbottesi_) reported
@Xfinity 3 hrs on chat, 8 different agents, still no resolution for a simple move service request
- Synnuko (@synnuko) reported
@Xfinity @netflix Fix y'all service before y'all worried about anything else bout to swap luckily I'm in a area I can
- Musicjnkie (@musicjnkie) reported
How ******* stupid that @Xfinity rewards sign up still doesn't work after months and they can't or won't do anything about it. Stupid that @Xfinity can't just sign up customers for the rewards
- Pochfad the Happy Guy (@pochfad) reported
Hey there @Xfinity Do not do this today!! Turning the internet on and off all day is going to infuriate me. Do not do this.More importantly @Xfinity WHY are you doing this? I pay my bill every month for speeds you have NEVER given to me. I pay for 1200, you only give me 350mbps
- Being of Light (@HoneySoulEyes) reported
@Xfinity @ I’ve had more connectivity issues with this service this year and for what I pay one instance is far too many for the monthly premium paid. No one can ever tell me the issue it’s just send a technician. You can’t ever speak directly to a representative without
- Meollow (@Mellow3137) reported
Broken power line? Comcast- ohh someone will come tomorrow or later Verizon-has it done on the day or next (depending on time)
- Brooke (@Shaunda_B) reported
@ATT you should be ashamed of yourselves. @Xfinity would never
- 🧜🏾♂️🧚🏾♀️✨ (@moonlighttsouls) reported
My xfinity keeps turning off and on. Wtf
- mayberrytiger (@mayberrytiger) reported
@Xfinity wait 2 days for a tech, fixes the problem, tells me will get a call from dispatch b4 he leaves. Service still out and the tech has left! Call support..Can’t promise anyone today but can work u in tomorrow. Just awful service
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